FAQs

As of 1st January 2018, nationals of all countries receive a visa on arrival at Kigali International Airport and all land borders.

Costs

  • A single entry tourist visa costs US $50 (exclusions apply for select countries and is valid for 30 days.
  • A single entry conference visa costs US $30 and is valid for 30 days.
  • A multiple entry business visa costs US $50 and is valid for one year.
  • The East African Tourist Visa (EATV) covers Rwanda, Kenya and Uganda, costs US $100 and is valid for 90 days.
  • All Arriving guests with passports from commonwealth, Francophonies, AU country members are eligible for Free entry Visa.

For further information on visas or work permits, please consult the Rwanda Directorate of Immigration and Emigration.

Applicants should have a valid passport or another acceptable travel document. The document must have a validity of at least six months on the day of entry into Rwanda.

Visas can be applied for before departure, by submitting an application online, with the option to pay online or upon arrival. Alternatively applications can be submitted at the Rwanda Diplomatic Missions of the country of residence.

Visa extension applications should be submitted the Directorate General of Immigration and Emigration offices. Details on each class of visa are set out in the Information section. Visa extensions should be applied for whilst the initial visa remains valid.

US$1 = RWF1000. Notes are in denominations of RWF 500, 1,000, 2000, and 5000, while

coins are RWF 5, 10, 20, 50 and 100.

• US dollars, Euro and British Pounds are the most commonly accepted international

currencies.

• We only recommend change of money at banks, Forex Bureaus, hotels and lodges.

US$ bills produced before 2006 are not accepted.

• ATM machines are limited to major city and may fail to dispense cash.

• Credit cards are usually accepted at a few major hotels in Kigali. (Credit cards are

not a common medium of business transactions in Rwanda.)

• It is advisable to pay for your extra bills and check out the night before you depart

from the hotels or lodges to avoid any unforeseeable delays in the morning.

Rwanda enjoys the best security in Africa, but clients must take the same precautions as

they would anywhere else in the world.

• Make use of Taxis rather than walking around at night.

• Make use of the safety deposit facility provided by hotels and lodges.

• Never leave money and / or valuables in the vehicles or rooms unattended, keep them

in a safe place.

Rwanda has a good cell phone coverage. Local SIM cards are readily available in most

town centre’s, and cell phones can be purchased in the major towns.

• International phone calls can be made easily though may be more expensive.

•Roaming mobile phone services are available, but subject to network fluctuation .

•Should there be any urgency back home while on safari, your Agent will contact our office

and we will in turn transmit the information through our Driver Guides, and vice versa.

• Rwandan postage system is very reliable but fairly slow.

• Rwandan power supply is – 240 volts / 50 cycles – AC. Most plugs are French Type 2 pin

round, and most lodges supply adaptors at reception for 3-pin equipment. This may

require a small deposit. If there are no electric outlets in your room, the reception is

happy to charge video camera accumulators for you.

• Many of the Hotels and lodges are connected to the main grid with standby diesel

electric generators. Some lodges located away from the grid use diesel electric

generators which do not run their 24hrs a day. If this is the case the reception will give a

notice on the timings

• For those with video cameras you should have sufficient stock of batteries.

• Rwanda is Photographers Paradise, featuring great scenery and magnificent landscapes.

• Carry plenty of film you may use more than you have estimated.

• Keep the lenses of your cameras shut as dust might affect them.

• Please be very careful about photographing the local people. Many of them get very upset about being photographed. If you want to photograph people ask your driver to request the people before photographing them.

• It is illegal to photograph any government officials in the line of their duties. The same goes for military bases, equipment, Embassies and airports ETC.

• In tourism it is most important to conserve our wildlife and its habitat. Without the income generated from tourists, conservation would not be possible.

• It is also important that while making a considerable contribution to conservation by

coming on safari you do not detriment it.

• Do not feed any wildlife of any description. You are not doing them a favour

• Do not dispose of any litter, keep it in our vehicles until you find a suitable bin

• While game viewing, keep the noise level to a minimum

• Do not collect any natural objects as souvenirs. Collecting Trophies is illegal

• In all game parks and reserves, vehicle movement is not permitted between 06.30 pm and 06.00 am (night game drives are allowed in Akagera on special arrangements)

• While watching and photographing game it is not permitted to approach too close

• Harassment of wildlife in any form is strictly illegal

• Please do not ask your driver to break the rules, he could be arrested and his vehicle impounded.

• Rwanda’s height above sea level is relatively high and malaria is not a major concern,

but the disease is present and prophylactic drugs are strongly recommended.

It’s highly recommended that you visit your doctors at least a month before travel.

• Malarial precautions vary for each individual country. It is important to note that

vaccination requirements do change from time to time and we recommend you consult

your local G.P. for the latest health precautions.

• The client’s doctor, health department or embassy in your country of origin are in a

position to advise on vaccinations and anti-malarial requirements.

• It’s important to keep taking your anti-malarials on a regular basis even after your return

home (as per Doctor’s advise)

• All hotels, camps and lodges situated in mosquito prevalent areas supply mosquito nets

over the beds. Please make use of them

• A certificate of yellow-fever vaccination is required.

• Rwanda’s relatively high altitude provides it with a remarkably pleasant tropical highland climate, albeit also with plenty of rain.

• Rwanda’s long rainy season lasts from March to May, when the rain is heavy and persistent. Then from June to mid-September is the long dry season; October to November is a shorter rainy season and it’s followed by a short dry season from December to February.

• Temperatures vary considerably between locations depending on their altitude, but very little from month to month in the same place. In the capital, Kigali, the average daily temperature is about 21°C.

• Virunga’s high altitude occasionally brings light rain showers even in the dry season.

• There are lots of water masses (Lakes & Rivers) and therefore high humidity in generally the whole country.

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